E-Z Return Policy

AIW will accept returns of standard items in original packaging and condition within 60 days of shipment.
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Details:
In the event the need arises for a product return, the Buyer must first contact their Seller Customer Service Representative and obtain a Return Merchandise Authorization document (RMA). Product returned without an RMA document will be refused. Requests for RMA’s must be made within sixty (60) days of receipt of the Product. All Products returned must be in new condition and in original packaging. No “special order” Products will be accepted for return unless Seller or the manufacturer has erred in filling the order. All Products returned due to Buyer error must be returned prepaid and are subject to a restocking charge. Seller will issue credit upon receipt and satisfactory inspection of the returned Product. Requests for billing credits due to invoicing or freight errors must be made via your Customer Service Representative within 15 days of receipt of the invoice.


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