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New User Registration - AIWDirect

AIW Customers

If you have a user name but do not remember your password, please use the FORGOT PASSWORD link under the Log In tab at the top of this page.

If you are a current AIW customer but do not have a user name or password, we are happy to help you establish an online account. Please email the following information to support@aiwnet.com:


  • First and last name
  • Company email address
  • Alamo Iron Works account number (your customer number can be found on a recent invoice)


Your request will be processed within one to two business days. If you need to place an order before then, please call (210) 223-6161 and we will be happy to take your order over the phone.

Thank you!


Not a Customer?

If you are not an AIW customer, you can still place an order on our site. Just fill out the short form below and you will be able to make purchases with a credit card.